Effective Date: 01/07/2025

1. Who We Are

Galdur Iceland Tours
Hrafnhólar 4, 111 Reykjavík, Iceland
Company Registration No.: 540624-0460
Email: info@galdurtours.is
Phone: +354 7881014

We are committed to protecting your personal data and your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and Icelandic privacy law.

2. Personal Data We Collect

We may collect the following types of personal data:

• Name and contact details (email, phone number)
  
• Nationality and passport details (for international travel compliance)
  
• Booking and payment information
  
• Special requirements (e.g., dietary restrictions, accessibility needs)
  
• Travel preferences and tour history
  
• IP address, device/browser type, and cookies (when using our website)
  
  

3. How We Collect Your Data

We collect data when you:

• Book a tour or/and make a purchase on our website
  
• Contact us via email, phone, or contact form
  
• Interact with our website (via cookies and analytics tools)
  
  

4. Why We Collect Your Data

Purpose Legal Basis

To process bookings and payments                            Contractual necessity

To communicate with you                                              Legitimate interest or consent

To comply with legal obligations                                   Legal obligation

To personalize tour experiences                                   Consent

To improve our services and website                           Legitimate interest

To send marketing communications                            Consent (you can withdraw anytime)

5. Who We Share Your Data With

We may share your data with:

• Tour guides and local partners for trip arrangements
  
• Payment processors (e.g., Rapyd)
  
• IT and website hosting providers
  
• Government authorities (where required by law)
  

If we transfer data outside the EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

6. Data Retention

We retain personal data:

• For 7 years after your last booking for accounting/legal purposes
  
• Until you withdraw consent for marketing communications
  
• For no longer than necessary for the purposes described in this policy
  
  

7. Your Rights Under GDPR

You have the right to:

• Access your data
  
• Request correction or deletion
  
• Restrict or object to processing
  
• Withdraw your consent
  
• Request data portability
  
• File a complaint with the Icelandic Data Protection Authority (Persónuvernd)
  
  

Persónuvernd
Website:https://www.personuvernd.is
Email: postur@personuvernd.is
Phone: +354 510 9600

8. Cookies and Tracking

Our website uses cookies to:

• Enable essential site functionality
  
• Analyze website traffic
  
• Personalize content and ads
  
  

9. How to Contact Us

For any questions or requests regarding your personal data, please contact us:
Email: info@galdurtours.is
Phone: +354 7881014